Warranty Information

Learn about Paragon and manufacturer warranty information.

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Repair Information

Our industry leading repair facility has over 100 trained technicians to support client needs.

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At Paragon we take great pride in our technical competencies and expedient problem resolution. Our highly skilled dedicated professionals enable us to produce premium product and services. With many certified technicians dedicated to specific manufacturer product lines, Paragon delivers the best support available in the industry.




Contact Technical Support

Upon receipt of a customer-generated trouble report, or remote alarm monitoring, Paragon Communications will attempt to clear any alarm using remote access into the system. This process will ensure that technicians, in the event that dispatch is necessary, will be prepared to affect the repair with the proper equipment and parts.


Toll Free

(877) 483-5366