Since its humble beginnings years ago, Paragon Communications has become one of the nations largest and well-respected suppliers of refurbished Nortel Networks Telecommunications equipment. This success is a result of the strict yet simple principles of 'quality products, along with superior customer service and satisfaction'. This belief has stood firmly throughout the company's phenomenal growth. Located outside Boston, MA., Paragon Communications has continued to support its existing clientele while expanding its customer base. Steady, rapid sales growth is attributed to past and current referrals from customers that are using Paragon Communications as a one-stop shop for all their telecom needs.
Paragon's knowledgeable sales staff is well versed in the intricacies of Nortel Networks intelligent solutions for the business enterprise. These flexible solutions and partnership with best-in-class manufacturers allow customers to take advantage of the latest innovations in technology while maintaining the cost effective scalability required by today's businesses. Trained engineers will design a customized network to satisfy your company's specific needs and preferences. From a Norstar Key System for a small office, to a Meridian PBX running a customized network, Paragon's staff devotes time and consideration to each individual call to ensure customer satisfaction above and beyond their expectations.
Paragon Communications is a proud member of the National American Association of Telecommunications Dealers. The NATD is a nonprofit organization that holds its members to the highest business standards and strives to ensure that the equipment sold by its members is genuine and complies with current manufacturers' specifications.
Paragon's incredibly strong purchasing power drives the company's refurbished product line, offering customers a high quality, low cost procurement option. Our 150,000 square foot warehouse space accommodates one of the largest on-hand inventories of Nortel PBX systems and accessories in the country. Paragon is able to pass the savings onto the customer with pricing unbeaten by the competition.
Paragon stocks a complete line of refurbished Nortel Networks products. A fully equipped laboratory provides rigorous testing, problem simulation and product evaluations. Paragon's Quality Assurance staff ensures all refurbished equipment is restored to factory-like condition. This attention to quality is backed by a comprehensive 18-month warranty with advanced replacement on all Field Replaceable Units (FRU's). Paragon Communications offers some of the best technical support in the Northeast with certified technicians on-call 24 hours. The service support team has an average of 15 years of experience with nortel phone systems installation and maintenance. Paragon's National Service Resource Center (NSRC), an in-house 24/7 monitoring facility, allows technicians to troubleshoot any problems that may arise promptly and efficiently through direct and remote service. Paragon conveys post-sale technical support to all customers, and has deployed Key and PBX systems nationwide with 100% satisfaction. The goals are simple: High quality products, competitive pricing, knowledgeable sales staff, strong engineering team, and a company-wide dedication to customer satisfaction. This business model has corporations, higher education and healthcare institutions across the nation realizing the advantages of putting their trust in Paragon Communications for all of their telecommunications needs.